COVID-19 Procedures

We would like to remind you that the safety of all is of highest priority and that our sanitization regime reflects accordingly.


Here is what you can expect when you come in for your next treatment:

  • Your safe space, clean, sanitized and ready for you.

  • Your Registered Massage Therapist (RMT) wearing Personal Protective Equipment (PPE) to ensure the highest standard of safety and sanitation (shown in the image below).

  • Your temperature will be taken upon arrival via a Medical Infrared Forehead Thermometer.

  • Only you and your RMT within the treatment room and proper physical distancing between anyone else who may be on location.

Here is what we request of you:

  • The mandatory COVID-19 Screening must be filled out on the day of your appointment, prior to your arrival. It will be emailed to you to complete online.

  • Wear a clean face mask without exhalation valves into your appointment. Face masks must be worn for the full duration of your time with us; if you do not have one one will be provided for you.

  • Sanitize your hands upon entering the building and upon exiting if desired. Hand sanitizer will be provided and access to soap and water for hand washing is available.

  • No guests please. Visitors during treatments are not recommended so please only bring yourself. If you need to bring someone to assist you please let us know, or if the treatment is for a minor and parental presence is required.

  • Please arrive no more than 5 minutes early for your appointment and wait in your vehicle. Once arrived, please check in online or text us to let us know. We will message you when it is time to come in for your treatment.

  • Please provide payment information prior to arrival. We offer direct billing, accept Interac e-Transfers to and can process credit card transactions over the phone. We will not be accepting cash at this time.

  • Please bring your own water if needed as we will not be providing bottled water at this time.

  • If you develop symptoms of, or test positive for, COVID-19 within 14 days of your treatment please contact 811 as required and notify us immediately.

  • Cancel your appointment immediately if you begin to feel unwell or if someone in your household has developed symptoms of COVID-19. Our Appointment Change Fee will not apply to such cancellations.

Thank you for your patience, understanding and cooperation. We remain committed to providing quality treatments within our safe and sanitary space.

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